Snowy mountain panorama — Jack tossing snow into the sky

Jack Ziesing

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Professional Summary

Architect, RevOps leader, and technical solutions enthusiast with over a decade across a variety of roles within GTM in enterprise software companies (Salesforce, Ironclad & LaunchDarkly). Began my career at Salesforce in 2015 (~12k employees). Started in engineering, joined the alliances org as a Partner SE, then spending ~4 years as Pre-Sales Architect specializing on the Salesforce Platform, Heroku, data integration, and complex enterprise solutions.

When Salesforce reached ~90k employees (2022), I launched a consulting practice focused on RevOps, data, and integrations with a strong focus on Q2C & Lead Gen implementations. My technical experience, front line experience in sales, and passion for quality solutions is why I bring unique value to revenue operations. Architecting and implementing systems alongside actively shaping business processes, pricing models, and operational frameworks with sales, finance, legal, partnerships, data analytics, and executive stakeholders is a place I call home.

Professional Experience

LaunchDarkly — Oakland, CA

Sr. GTM Systems Lead · Sep 2025 – Present

  • GTM Systems Architect, Developer, and Revenue Systems lead focused on CPQ (PLG & SLG), sales experience, data enrichment, integrations, and internal tools across Salesforce (Platform, Sales Cloud, CPQ, Service Cloud), Workato, Clay, Snowflake, Okta, Outreach, Glean, Ironclad, and AI (agent / skill development).
  • CPQ: Led deal standard definitions and refreshed approvals to increase commercial throughput (deal velocity), create consistency for all contract cycles, and improved quality with product specific financial data (ARR, iARR, ACV, etc). Migrated 2,000+ lines of Apex to CPQ Price Rules and QPC (financial calculations); led the QLE & Opp/Quote UX rebuild; migrated Order Forms to Ironclad; Full pricebook refresh + 4 new SKUs.
  • Partnerships Collaboration: Lifted partner marketing led sales attribution +230% through new data integrations; rebuilt AWS co-sell workflow & reseller opportunity process.
  • PLG Intent Signals: Cross team collaboration with product, marketing, and ops to lead project that used product usage data and company enrichment data to send signal from Snowflake to Salesforce via Workato.

Ironclad — San Francisco, CA

Sr. GTM Systems Manager · Aug 2024 – Aug 2025

  • Team lead for GTM Systems; spearheaded the architecture, design, and implementation of revenue technology including Salesforce, CPQ, LeadSpace, Gong, NetSuite integrations, Marketo, 6Sense, Ironclad CLM, and CaptivateIQ.
  • Drove cross-functional process improvements across Sales, Finance, Accounting, Customer Success, and Analytics.
  • Owned project delivery to optimize revenue operations, improve data accuracy, and support GTM strategy.
  • Provided engineering best-practices guidance to teammates leading and supporting revenue tech delivery.

Platform Trailblazers — San Francisco Bay Area

Founder, CEO, Architect · Apr 2022 – Aug 2024

  • Founded and ran an independent Salesforce + Heroku consulting practice; owned pre-sales, scoping, delivery, billing, and operations.
  • Focused on optimizing Salesforce + Heroku business apps with data-driven solutions and tighter integrations.
  • Concurrent enterprise contract engagements during this period: SaltClick (Jan – Mar 2024) and VRP Consulting (May – Oct 2023).

SaltClick — Remote

Salesforce Technical Architect · Jan 2024 – Mar 2024

  • Led new implementations, managed services engagements, and offshore teams.
  • Built custom Salesforce solutions across Sales, Service, Experience, and Marketing Cloud.
  • Advised pre-sales: discovery, SOWs, proposed solutions, and bespoke data services tooling.

VRP Consulting — San Francisco, CA

Technical Architect · May 2023 – Oct 2023

  • Pre-sales solutioning + Salesforce delivery.
  • Specialized in custom development and AI solutions for enterprise customers.

Salesforce — San Francisco, CA

Return tenure · Aug 2017 – Apr 2022

Lead Platform Technical Architect, Heroku & Salesforce Platform · Aug 2021 – Apr 2022

  • Promoted to Lead TA after a track record of platform wins.
  • Hired the second Heroku-focused SE for AMER Commercial Business Unit.
  • Led the team in platform ACV during tenure.
  • Led solutioning for the largest platform sales deal in Commercial Business Unit history.
  • Closed enterprise technical sales across many accounts.

Platform Technical Architect, Heroku & Salesforce Platform · Feb 2020 – Jul 2021

  • Pre-sales Solutions Engineer for AMER Commercial & SMB accounts.
  • Partnered with the Salesforce Platform team after Heroku org integration.
  • Salesforce President’s Club and top contributor on team.
  • Partnered with Heroku Product to enhance VPN features that shipped to production.
  • Built reusable demos that scaled team adoption across the SE org.

Sr. Solutions Engineer, Heroku · Feb 2019 – Feb 2020

  • Solutions Engineer for Heroku and the Salesforce Platform; specialized in data and compute solutions.
  • Supported Enterprise, Commercial, and SMB customers including the Brazil book of business.
  • Led customer discovery, architecture reviews, and demos.

Sr. Specialist, Partner Solutions Engineering · Aug 2017 – Feb 2019

  • Trained Salesforce Consulting Partners to demo like Salesforce.
  • Delivered SE enablement program for partners — led in-person and virtual sessions.
  • Built a demo distribution portal giving consulting partners self-serve access to Salesforce demos.

GoPro — San Mateo, CA

Salesforce Admin, Consultant & Developer · Feb 2017 – Jul 2017

  • Managed all GoPro’s Salesforce systems (Sales & Service Cloud) for the duration of the engagement.
  • Consolidated overlapping point products into Salesforce solutions.
  • Partnered with IT, marketing, sales/service, and product teams to lift productivity.

Salesforce — Portland, OR

Developer Support Engineer · Sep 2015 – Dec 2016

  • Assisted developers from top customers; partnered with Product Engineering to resolve bugs on the platform.
  • Achieved overall CSAT 10/10 and exceeded case quota.
  • Built internal tools to boost team productivity.

Independent Work

  • platformtrailblazers.com — Founder, CEO, Architect; small Salesforce + Heroku + RevOps consulting business.
  • jackziesing.com — Personal blog (Next.js + Firebase + Cloud Run).
  • github.com/jziesing — Open source.
  • PICA.org (Portland Institute of Contemporary Art) — Volunteered with PICA to build an auction ticketing system for the non-profit to sell and track attendance to art auctions for charity.